General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in the privacy policy listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice of this website.

How do we collect your data?

Some data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This primarily includes technical data such as internet browser, operating system or the time the page was accessed. This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request correction, blocking or deletion of this data. For this and for further questions on data protection, you may contact us at any time using the address provided in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority.

You also have the right, under certain circumstances, to request restriction of the processing of your personal data. Details can be found in this privacy policy under “Right to restriction of processing”.

Analytics tools and third-party tools

When visiting our website, your browsing behaviour may be statistically evaluated. This is mainly done using cookies and so-called analytics programs. The analysis of your browsing behaviour is generally anonymous; browsing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the privacy policy below.

You can object to this analysis. We will inform you about the objection options in this privacy policy.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission on the internet, for example communication by e-mail, may have security gaps. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller responsible for data processing on this website can be found in the legal notice.

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names, e-mail addresses or similar data.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent you have already given at any time. An informal notification by e-mail to us is sufficient. The legality of data processing carried out up to the time of withdrawal remains unaffected by the withdrawal.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or processing serves the establishment, exercise or defence of legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for direct advertising purposes, you have the right at any time to object to the processing of personal data concerning you for such advertising; this also applies to profiling insofar as it is related to such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection under Art. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, workplace or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request direct transfer of the data to another controller, this will only take place insofar as it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the address line of the browser changing from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of data processing and, where applicable, a right to correction, blocking or deletion of this data. For this and for further questions on personal data, you may contact us at any time using the address provided in the legal notice.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time using the address provided in the legal notice. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request restriction of the processing of your personal data.
• If the processing of your personal data was or is unlawful, you may request restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to request restriction of processing of your personal data instead of deletion.
• If you have lodged an objection under Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of processing of your personal data.

If you have restricted the processing of your personal data, this data may, apart from being stored, only be processed with your consent or for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

Objection to advertising e-mails

We hereby object to the use of contact data published as part of the legal notice obligation for sending unsolicited advertising and information materials. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example by spam e-mails.

3. Data collection on our website

Cookies

Some of our web pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies allow us to recognise your browser on your next visit.

You can configure your browser so that you are informed about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be restricted.

Cookies required to carry out the electronic communication process or to provide certain functions requested by you, such as a shopping cart function, are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for technically error-free and optimised provision of its services. If other cookies, such as cookies for analysing your browsing behaviour, are stored, these are dealt with separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimisation of its website; for this purpose, server log files must be collected.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass this data on without your consent.

The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. An informal notification by e-mail to us is sufficient. The legality of data processing operations carried out up to the time of withdrawal remains unaffected by the withdrawal.

The data you enter in the contact form remains with us until you request its deletion, withdraw your consent to storage, or the purpose for data storage no longer applies, for example after your inquiry has been fully processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry, including all personal data arising from it, such as name and inquiry, will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfilment of a contract or is necessary for carrying out pre-contractual measures. In all other cases, processing is based on your consent (Art. 6(1)(a) GDPR) and/or on our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in effectively processing inquiries addressed to us.

The data you send to us via contact inquiries remains with us until you request its deletion, withdraw your consent to storage, or the purpose for data storage no longer applies, for example after your request has been fully processed. Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as it is necessary for establishing, structuring or changing the legal relationship (inventory data). This is carried out on the basis of Art. 6(1)(b) GDPR, which permits processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data concerning the use of our web pages (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it.

The collected customer data is deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transfer upon conclusion of a contract for services and digital content

We transfer personal data to third parties only if this is necessary within the framework of contract processing, for example to the credit institution entrusted with payment processing.

No further transfer of data takes place, or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without explicit consent, for example for advertising purposes.

The basis for data processing is Art. 6(1)(b) GDPR, which permits processing of data for the fulfilment of a contract or pre-contractual measures.

4. Analytics tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files stored on your computer that enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the USA.

The storage of Google Analytics cookies and use of this analytics tool are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that Google shortens your IP address within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide the website operator with other services relating to website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website, including your IP address, and from processing this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to data collection

You can prevent your data from being collected by Google Analytics by clicking the following link. An opt-out cookie will be set that prevents your data from being collected during future visits to this website: Deactivate Google Analytics.

More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Data processing agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the Austrian data protection authorities when using Google Analytics.

Demographic features in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be created containing statements about the age, gender and interests of site visitors. This data comes from interest-based advertising by Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit collection of your data by Google Analytics as described under “Objection to data collection”.

Storage period

Data stored by Google at user and event level that is linked to cookies, user IDs (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymised or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=en

5. Plugins and tools

YouTube with enhanced privacy mode

Our website uses plugins from YouTube. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, enhanced privacy mode does not necessarily exclude the transfer of data to YouTube partners. Thus, regardless of whether you watch a video, YouTube establishes a connection to the Google DoubleClick network.

As soon as you start a YouTube video on our website, a connection to YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged in to your YouTube account, you enable YouTube to assign your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube may store various cookies on your end device. With the help of these cookies, YouTube can obtain information about visitors to our website. This information is used, among other things, to collect video statistics, improve user-friendliness and prevent fraud attempts. The cookies remain on your end device until you delete them.

After a YouTube video is started, further data processing operations may be triggered over which we have no influence.

YouTube is used in the interest of presenting our online offers in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=en.

Google Maps (with consent)

This website uses the Google Maps map service via an API. Provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

To ensure data protection on our website, Google Maps is deactivated when you first enter our website. A direct connection to Google’s servers is only established when you activate Google Maps yourself (consent pursuant to Art. 6(1)(a) GDPR). This prevents your data from being transferred to Google when you first enter the page.

After activation, Google Maps will store your IP address. This is then usually transferred to a Google server in the USA and stored there. After Google Maps has been activated, the provider of this website has no influence on this data transfer.

More information on how user data is handled can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en.